NHTSA Complaint #11311343 — 2017 JEEP CHEROKEE

MY 2017 JEEP CHEROKEE HAS SHUT OFF WHILE DRIVING 6 TIMES IN A WEEK AND A HALF. ITS ALWAYS WITHIN A FEW BLOCKS OF START UP. THERE ARE NO WARNING LIGHTS, THE CAR JUST SHUTS OFF WHILE DRIVING AND TAKES SEVERAL ATTEMPTS TO START IT BACK UP. ALL 6 TIMES IT HAS BEEN WHILE DRIVING LESS THAN 25 MILES AND HOUR AND HAS OCCURRED WITHOUT WARNING. TOO SCARED TO DRIVE IT ON THE HIGHWAY. WE HAD IT TO THE DEALERSHIP BEFORE WITH AN ISSUE WITH THE "SERVICE SHIFTER" LIGHT COMING ON AND ALL THE LIGHTS ON THE SHIFTER WERE LIGHTING UP AND CAUSING THE CAR TO SHUT DOWN. AT THAT TIME, THEY SAID IT WAS THE SHIFTER BEZEL AND THEY REPLACED IT. NOW WE ARE NOT GETTING A WARNING LIGHT AT ALL BEFORE THE CAR DIES. THIS IS AN EXTREME SAFETY ISSUE AND I AM ACTUALLY SCARED TO DRIVE MY JEEP THAT I HAVE HAD FOR LESS THAN 3 YEARS. WHEN TALKING TO THE DEALERSHIP, THEY ARE SAYING THEY HAVE HAD NO REPORTED ISSUES WITH THIS BEFORE. WE WILL FIND OUT TODAY WHAT THEY SAY AND I WILL REPOST. I AM VERY UPSET THAT THERE ARE SO MANY COMPLAINTS ON HERE FOR THE SAME THING AND NO ONE HAS DONE ANYTHING ABOUT IT. ALSO, WHEN WE SCHEDULED THE APPOINTMENT WITH CRONIN CHRYSLER DODGE JEEP RAM IN LEBANON OHIO, WE WERE TOLD THEY NO LONGER GIVE LOANER VEHICLES. WHEN DID THIS CHANGE? ESPECIALLY FOR AN ISSUE WITH A VEHICLE THAT IS AN OBVIOUS MANUFACTURER ISSUE.