NHTSA Complaint #11310644 — 2011 HYUNDAI SONATA POWER TRAIN

Complaint Details

ODI Number	11310644
Vehicle	2011 HYUNDAI SONATA
Component	POWER TRAIN
Date of Incident	February 7, 2020
Date Filed	February 21, 2020
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

OUR CAR HAD A RECALL, THE RECALL WAS FIXED IN 2014, BUT IT HAS SINCE BROKEN. DURING THAT TIME WE HAVE PUT ONLY 30,000 MILES ON THE CAR. THE TRANSMISSION CABLE SNAPPED AND THEY ARE CHARGING US $1000 TO FIX SOMETHING THAT THEY SAID THEY FIXED. THIS IS A PART THAT SHOULDN'T BREAK FOR THE WHOLE LIFE OF THE CAR. OUR CAR HAD A RECALL, IT WAS REPAIRED BY HYUNDAI, AND THEY ARE REFUSING TO REPAIR THE 'REPAIRED' WORK. WE CALLED HYUNDAI CORPORATE OFFICES AND GOT THE RUN AROUND. I FEEL, IF THIS WAS A NATIONAL ISSUE, TO WHERE THEY HAD TO RECALL 850,000 CARS, THEY MUST HAVE BEEN A SERIOUS ISSUE. THEY FIXED OUR CAR 5 YEARS AGO AND SOMETHING THAT SHOULDN'T BREAK IN THE LIFE OF THE CAR BREAKS. PLEASE ADVISE US WHAT OUR NEXT STEP IS,. THANK YOU FOR YOUR TIME AND CONSIDERATION

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