NHTSA Complaint #11696471 — 2011 HYUNDAI SONATA SERVICE BRAKES

Complaint Details

ODI Number	11696471
Vehicle	2011 HYUNDAI SONATA
Component	SERVICE BRAKES
Date of Incident	October 8, 2025
Date Filed	October 29, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Good day, please note that most of my communication with Hyundai has been over the phone. I sent one an email shortly after the event, and after following up on the phone, I received this following string separately. I can forward you more along the way, but Hyundai is in possession of the call recordings. I was hoping they would cover my repairs, my engine had a lifetime warranty, but during this process I learned that there was a recall for this car that I was never aware of as the new owner. I needed a software update to get any repairs covered. Please reach out to me for more info!

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