NHTSA Complaint #11309324 — 2013 TESLA MODEL S
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11309324 |
| Vehicle | 2013 TESLA MODEL S |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 136,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
TESLA RELEASED AN UPDATE THAT THROTTLED HOW FAST MY CAR DC CHARGES AND REDUCED MY RANGE. I USED TO BE ABLE TO START DC CHARGING AT 99KW AND NOW IT STARTS AT 72KW AND TAPER FROM THERE. ALSO I CAN'T CHARGE TO 100% NOW. IT STOPS AROUND 97% AND SAY "CALCULATING REMAINING TIME" AND AFTER 30-40 MINUTES STOPS AND SAYS CHARGING COMPLETE. MY MAXIMUM RATED RANGE IS NOW 167 MILES DOWN FROM 208 MILES. THAT'S A 20%, 40 MILE LOSS OF RANGE. I HAD TESLA LOOK AT IT TWICE AND THEY SAY NOTHING IS WRONG. LAST APPT THEY SENT ME A TEXT ON FEB 10TH AND CANCELLED MY APPT SAYING THERE'S NO ISSUE. NOW IN THE WINTER I CAN'T MAKE IT HOME TO TOLEDO OH FROM COLUMBUS OH A 132 MILE TRIP. REAL WORLD IN THE COLD YOU LOSE 25% RANGE TO KEEPING THE BATTERY WARM. WITH TESLA CAPPING MY RANGE WITH THE UPDATE PLUS THE RANGE LOSS IN WINTER I'M SHORT 10 MILES.
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