NHTSA Complaint #11396170 β 2013 TESLA MODEL S
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11396170 |
| Vehicle | 2013 TESLA MODEL S |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 35,000 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NE |
Consumer Description
I WAS BACKING OUT OF MY GARAGE AND THE LEFT REAR END OF MY CAR HIT A CAR PARKED BEHIND ME. MY CAR IMMEDIATELY SPED UP IN FORWARD DIRECTION IN AN ARC CAUSING ME TO HIT JUST INSIDE GARAGE ON THE LEFT . I TRIED TO BRAKE AND TO PUT IT INTO PARK AND NOTHING WAS WORKING. IT FINALLY WENT INTO NEUTRAL AND QUIT HITTING THE GARAGE. THERE WAS LOTS OF SMOKE AND I THOUGHT CAR WAS ON FIRE. THERE WAS LOTS OF BURNED RUBBER UNDER MY LEFT REAR TIRE CAUSING THE SMOKE. NONE UNDER RIGHT SIDE. THERE WERE WORKERS AT THE HOUSE (CAR BEHIND ME) AND THEY SAID IT WAS THE CAR DOING IT. I WASN'T SURE WHAT WAS HAPPENING. I CALLED TESLA THAT DAY AND A TOTAL OF 5 TIMES AND WAS TOLD I WOULD BE CONTACTED BY SPECIAL TEAM IN ABOUT 6 WEEKS AND THAT THEY WOULD BE ABLE TO DOWNLOAD WHAT HAPPENED FROM COMPUTER. I HAVE NOT HEARD ANYTHING FROM TESLA. MY CAR WAS CHECKED OUT AT THE TESLA SHOP IN COUNCIL BLUFFS AFTER BODY WORK DONE AND THEY SAID THEY WERE UNABLE TO CHECK COMPUTER AS TO WHAT HAPPENED AND THAT WOULD BE DONE BY TESLA ENGINEERS. MY INSURANCE COMPANY HAS NOT BEEN ABLE TO GET ANY INFORMATION EITHER. THEY ASKED ME TO REPORT UNEXPLAINED ACCELERATION ON THIS SITE. IT DID $23,000 IN DAMAGES TO MY CAR AND $25,000 TO MY HOUSE AND KNOCKED IT OFF FOUNDATION IN AFFECTED CORNER. IF BOTH TIRES HAD BEEN SPINNING I DON'T THINK I WOULD BE HERE AS I WOULD HAVE GONE STRAIGHT THROUGH GARAGE AND FLYING AS IT IS A ONE STORY DROP TO THE BACK. I WANT TO KNOW MY CAR IS SAFE BEFORE DRIVING AGAIN AND HAVE NOT BEEN ABLE TO FIND OUT WHY INCIDENT HAPPENED.
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