NHTSA Complaint #11511655 — 2013 TESLA MODEL S

Explained to Tesla service center immediately upon purchasing vehicle while it was still under warranty that the vehicle range was unacceptable using TESLA's warranty guideline for requirements for a battery replacement while under warranty. TELSA refused to changed the battery even though I took the vehicle to TESLA several times while the Battery was still under warranty. A month after the warranty expired the motor died, it had been showing signs wear but TESLA failed to property inform me of the issue and charged me over $6000 for the repair due to my lack of knowledge on what the symptoms are for a failing motor. Shortly after the warning for "Charging - Maximum battery charge level reduced" has come on and TESLA is trying to charge me about $21,000 for a replacement battery.