NHTSA Complaint #11486881 — 2013 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11486881
Vehicle 2013 TESLA MODEL S
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The touchscreen failed and I need it replaced, but Tesla says it’s not part of what the NTSB negotiated with Tesla to do regarding these screens. 2014 model S. It’s not fair to me to have to replace what I believe is a defect. Also, I believe this car was salvaged in another state and then brought to CA and resold to me. There was a salvage record on Bumper and now it disappeared. There’s also a code on my car that reads that acceleration may be reduced and Tesla wants to replace connectors but I keep getting more and more parts added to the quote. They say this is a “preemptive” repair. They made a new firmware/software rollout which took away my Sirius XM capability and they say they know about it, but won’t reinstall my software. I believe their software/firmware has taken away attributes on my car. Tesla won’t give me the repair history to the car and I fear they are hiding all the recalls saying they’ve been done when in reality they haven’t. I’m worried about driving the car.

Related Complaints for the 2013 TESLA MODEL S

Other ELECTRICAL SYSTEM Complaints

#11712888 On [XXX], at approximately [XXX], I was driving my 2013 Tesla Model S (VIN: [XXX] ) on [XXX] in Barrow County, Georgi...
#11712551 While charging my 2013 Tesla Model S, the vehicle experienced a charging system failure and would no longer charge. U...
#11708089 The screen abruptly shuts down and that is a safety hazard. Tesla has refused to fix this issue.
#11700490 November 20, 2025 To the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation Sub...
#11695532 The instrument panel went blank permanently posing a safety hazard due to loss of vehicle function status indicators...

Recent Complaints for the 2013 TESLA MODEL S

#11718480 UNKNOWN OR OTHER I have a 2013 Tesla Model-S, I have so far spent thousands on this car for door handle related problems over its lif...
#11712888 VEHICLE SPEED CONTROL On [XXX], at approximately [XXX], I was driving my 2013 Tesla Model S (VIN: [XXX] ) on [XXX] in Barrow County, Georgi...
#11700490 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING November 20, 2025 To the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation Sub...
#11700490 UNKNOWN OR OTHER November 20, 2025 To the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation Sub...
#11685191 POWER TRAIN Premature HV Battery BMS Failure After Tesla Replacement – Safety Risk of Fire and Sudden Power Loss
Check any vehicle history by VIN - Free vehicle history report