NHTSA Complaint #11309028 — 2016 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11309028
Vehicle	2016 HONDA PILOT
Component	POWER TRAIN
Date of Incident	January 30, 2020
Date Filed	February 13, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I BOUGHT A CPO 2016 HONDA PILOT EX 3/23/2019. I HAVE A TRANSMISSION JERKING ISSUE AND BRING BACK TO FREEWAY HONDA, SANTA ANA, IN SEP 2019. THEY FLUSH THE ATF AND THE SITUATION TURNS BACK DAYS LATER. I BRING IT BACK IN 1/29/2020 AND ASK FOR SAME TRANSMISSION ISSUE. BUT THEY SHOW TIRE PRESSURE CHECK ON THE INVOICE. I REALLY WONDERED THEY TRY TO HIDE THE DEFECT AND WON'T FIND OUT ANY PROBLEM IN THIS VEHICLE BY SEARCHING ITS VIN NUMBER. THE TRANSMISSION PROBLEM IS HARD TO SHIFT WHEN 3RD TO 4TH, 28-32 MPH; HARD TO SHIFT WHEN DOWNSHIFT 3RD TO 2ND IN AROUND 22 MPH. NOW I AM THINKING TO FILE THE LEMON LAW BUT THEY WON'T LET ME BECAUSE THEY DIDN'T TELL THE TRUTH.

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