NHTSA Complaint #11308336 — 2014 CHRYSLER 200

TL* THE CONTACT OWNS A 2014 CHRYSLER 200. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 43 MPH, THE DRIVE SIDE HEADREST DEPLOYED WITHOUT WARNING. THE CONTACT WAS HIT IN THE BACK OF THE HEAD HOWEVER, NO MEDICAL ATTENTION WAS REQUIRED AT THIS TIME. THE CONTACT STATED THAT HE WAS ABLE TO STOP ON THE SIDE OF THE ROADWAY AND CALLED 911 WHOM ADVISED HIM TO CALL HIS AUTO INSURANCE COMPANY AND A DEALER. THE CONTACT STATED HE CALLED HIS INSURANCE COMPANY AND AN UNKNOWN KIA DEALER IN LUMBERTON, NC WHOM OFFERED NO ASSISTANCE. THE FAILURE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.