NHTSA Complaint #11308261 — 2019 JEEP CHEROKEE

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO TUTTLE-CLICK AUTOMOTIVE GROUP38 AUTO CENTER DR, IRVINE, CA 92618 (949) 835-4812 WHERE IT WAS DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. AN OIL CHANGE WAS RECOMMENDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER, DCH CHRYSLER DODGE JEEP RAM FIAT OF TEMECULA 26845 YNEZ RD, TEMECULA, CA 92591 (951) 225-4541, TO BE DIAGNOSED WHICH WAS STILL PENDING. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V344000 (ENGINE AND ENGINE COOLING), NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.