NHTSA Complaint #11307825 — 2014 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11307825
Vehicle	2014 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	February 2, 2020
Date Filed	February 7, 2020
Mileage	161,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

ON FEBRUARY 2, 2020 I WAS DRIVING HOME AND MY CAR SUDDENLY STALLED AND RELEASED AS I HIT THE ACCELERATOR & THEN IT WOULDN'T SPEED UP AT ALL, WHICH IS WHEN I REALIZED MY TRANSMISSION WENT OUT FOR THE SECOND TIME IN 3 YEARS. I AM VERY METICULOUS WITH MY VEHICLES AND THIS NEVER SHOULD'VE HAPPENED THE FIRST TIME OR EVEN A SECOND TIME. I REACHED OUT TO FORD ABOUT IT, BUT THEY TOOK NO RESPONSIBILITY. THE FIRST TIME MY TRANSMISSION WENT OUT WAS AT ABOUT 79K MILES. THERE'S ABSOLUTELY NO WAY TO CONVENIENTLY CHECK THE TRANSMISSION OIL WITHOUT HAVING TO TAKE IT INTO A SHOP.

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