NHTSA Complaint #11306720 — 2010 RAM 3500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11306720
Vehicle	2010 RAM 3500
Component	ELECTRICAL SYSTEM
Date of Incident	July 10, 2019
Date Filed	February 3, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE SWITCH FROM HEAT TO AIR CONDITION WAS INOPERABLE. THE VEHICLE WAS TAKEN TO (CHRYSLER DODGE JEEP RAM315 GOODMAN RD E, SOUTHAVEN, MS 38671 (662) 349-3006) WHERE IT WAS DIAGNOSED THAT THE GEAR ACTUATOR FAILED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS UNKNOWN.

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