NHTSA Complaint #11244386 — 2010 RAM 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11244386
Vehicle	2010 RAM 3500
Component	STEERING
Date of Incident	August 10, 2019
Date Filed	August 16, 2019
Mileage	86,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE IGNITION MODULE SOLENOID MALFUNCTIONED AND CAUSED THE KEY TO FALL OUT OF THE IGNITION WHILE THE VEHICLE WAS IN MOTION. IN ADDITION, THE STEERING WOULD NOT LOCK WHEN THE VEHICLE WAS PARKED. GREEN DODGE (3801 WABASH AVE, SPRINGFIELD, IL 62711, (217) 522-1222) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,400. THE VIN WAS INVALID.*JB *TR*JB

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