NHTSA Complaint #11558508 — 2010 RAM 3500

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Complaint Details

ODI Number 11558508
Vehicle 2010 RAM 3500
Component ELECTRICAL SYSTEM:IGNITION
Date of Incident
Date Filed
Mileage 270,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

The contact owns a 2010 Dodge Ram 3500. The contact stated that while driving at various speeds, the vehicle shut off without warning. The contact stated that the failure occurred after driving over a bump in the roadway. The contact stated that occasionally, while wiggling the ignition key the engine would turn on before shutting off. The vehicle was taken to the local dealer who determined that the ignition switch was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V373000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 270,000.

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