2010 RAM 3500 — Problems, Recalls & Safety Data
N/A
Safety Rating
214
Owner Complaints
8
Recalls
12
Service Bulletins
0
Investigations
Overview of the 2010 RAM 3500
The 2010 RAM 3500 has received a total of 214 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT. 12 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Steering (87 complaints), Suspension (22 complaints), and Engine (17 complaints).
Recalls for the 2010 RAM 3500
NHTSA has recorded 9 recalls for the 2010 RAM 3500, potentially affecting up to 7,691,986 vehicles.
Recall 18V021000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 328,177 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally,...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact...
View full details →Recall 17V821000 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
| 1,482,874 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle...
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this...
View full details →Recall 16V352000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 4,648,270 vehicles affected
Defect: Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012...
Consequence: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag...
View full details →Recall 16V947000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 12,691 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2009 Dodge Durango and Chrysler Aspen vehicles manufactured January 17, 2007, to December 18, 2008, and 2010 RAM 3500 cab chassis manufactured September 25, 2009, to February 1, 2010. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time,...
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler has notified owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began January 11, 2017. Owners may contact...
View full details →Recall 16V739000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 74,811 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
View full details →Recall 14V635000 — FUEL SYSTEM, DIESEL
| 315,325 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to...
View full details →Recall 14V635000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
| 315,325 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to...
View full details →Recall 13V529000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 271,733 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated...
View full details →Recall 11V350000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 242,780 vehicles affected
Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT...
Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN...
View full details →Owner Complaints for the 2010 RAM 3500
214 complaints have been filed with NHTSA for the 2010 RAM 3500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Steering | 87 | 2 | 0 | 4 | 0 |
| Suspension | 22 | 0 | 0 | 0 | 0 |
| Engine | 17 | 1 | 3 | 2 | 0 |
| Electrical System | 15 | 0 | 3 | 0 | 0 |
| Fuelpropulsion System | 10 | 0 | 1 | 0 | 0 |
| Power Train | 8 | 1 | 0 | 0 | 0 |
| Fuel System Diesel | 7 | 0 | 0 | 0 | 0 |
| Service Brakes | 7 | 1 | 0 | 2 | 0 |
| Steeringlinkagestie Rod Assembly | 6 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 4 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 4 | 0 | 0 | 0 | 0 |
| Wheels | 4 | 0 | 0 | 0 | 0 |
| Air Bags | 3 | 0 | 0 | 1 | 0 |
| Engine And Engine Coolingenginediesel | 3 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 2 | 0 | 0 | 0 | 0 |
| Tires | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Electrical System Integrated Trailer Brake Control | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemignition | 1 | 0 | 0 | 0 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Electric | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule | 1 | 0 | 0 | 0 | 0 |
| Steeringhydraulic Power Assistpump | 1 | 0 | 0 | 0 | 0 |
| Steeringlinkages | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 1 | 0 |
| Suspensionfront | 1 | 0 | 0 | 0 | 0 |
| Tirespressure Monitoring And Regulating Systems | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controlcruise Control | 1 | 0 | 1 | 0 | 0 |
Most Recent Complaints
The contact owns a 2010 Dodge Ram 3500. The contact stated while driving approximately 30 MPH, the air bag warning light illuminated. The contact stated that the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the driver's side air bag needed to be replaced. The mechanic informed the contact of NHTSA Campaign Number: 16V947000 (Air Bags). The contact called a dealer and was informed that the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.
The contact owns a 2010 Dodge Ram 3500. The contact stated that while driving at various speeds, the vehicle shut off without warning. The contact stated that the failure occurred after driving over a bump in the roadway. The contact stated that occasionally, while wiggling the ignition key the engine would turn on before shutting off. The vehicle was taken to the local dealer who determined that the ignition switch was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V373000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 270,000.
Fobik key ignition vibrates causing switching from (RUN) position to (ACC) position, shutting off the engine and making it almost impossible to steer a 3000kg machine without power steering increasing the risk for accidents.
Fobik key ignition vibrates causing switching from (RUN) position to (ACC) position, shutting off the engine and making it almost impossible to steer a 3000kg machine without power steering increasing the risk for accidents.
Fobik key ignition vibrates causing switching from (RUN) position to (ACC) position, shutting off the engine and making it almost impossible to steer a 3000kg machine without power steering increasing the risk for accidents.
Safety Rating for the 2010 RAM 3500
NHTSA has not yet tested the 2010 RAM 3500 in its New Car Assessment Program.
Technical Service Bulletins for the 2010 RAM 3500
Chrysler (FCA US, LLC) has issued 12 technical service bulletins (TSBs) for the 2010 RAM 3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
103774 — ELECTRICAL SYSTEM
LAMP - DOME
S2408000078 — ELECTRICAL SYSTEM
Replacement Totally Integrated Power Module (TIPM) Displays Incorrect Vehicle Identification Number (VIN) Current and Active
9004470 — STRUCTURE:BODY:BUMPERS
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted...
25-001-13REV.A — ENGINE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-010-13 — EQUIPMENT
Fluid Leak From Washer Reservoir (X44 Warranty Extension 5 Years/100,000 Miles (160,000 KMS)) This bulletin involves inspecting and/or replacing the washer reservoir. A customer may have a condition where fluid is leaking from the washer reservoir. On further inspection the technician may find cracks in the reservoir by the washer...
25-001-13 — ENGINE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
18-005-13 — BACK OVER PREVENTION
Flash: Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software.Trucks exhibiting any DTC related to Oxygen Sensor, Oxygen Sensor Module or communication to the Oxygen Sensor Module also require that Service Bulletin?s 25-004-12 (or later bulletin) must be performed (if...
18-005-13 — FUEL SYSTEM, DIESEL
Flash: Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software.Trucks exhibiting any DTC related to Oxygen Sensor, Oxygen Sensor Module or communication to the Oxygen Sensor Module also require that Service Bulletin?s 25-004-12 (or later bulletin) must be performed (if...
18-005-13 — ENGINE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
14-005-12 — FUEL SYSTEM, OTHER:FUEL FILTER
Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available
Showing 10 of 12 technical service bulletins.
NHTSA Investigations for the 2010 RAM 3500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the RAM 3500
- 2007 RAM 3500 — 11 complaints
- 2008 RAM 3500 — 8 complaints
- 2009 RAM 3500 — 4 complaints
- 2010 RAM 3500 (current)
- 2013 RAM 3500 — 182 complaints
- 2014 RAM 3500 — 301 complaints
- 2015 RAM 3500 — 200 complaints
Other RAM Models
- RAM 1500 — 15,786 total complaints
- RAM 2500 — 7,223 total complaints
- RAM PROMASTER — 739 total complaints
- RAM 5500 — 194 total complaints
- RAM PROMASTER CITY — 139 total complaints
- RAM 4500 — 64 total complaints
- RAM PROMASTER 2500 — 52 total complaints
- RAM PROMASTER 3500 — 30 total complaints