NHTSA Complaint #11302577 — 2013 DODGE JOURNEY

SEATS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11302577
Vehicle 2013 DODGE JOURNEY
Component SEATS
Date of Incident
Date Filed
Mileage 146,320 miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State LA

Consumer Description

MY HEADREST ON MY DRIVER SEAT JUST BUSTED OUT WHILE I WAS DRIVING ON I10 AND HIT ME IN THE BACK OF MY HEAD. IT HIT ME SO HARD I SWERVED LEFT TO RIGHT LIKE 3 4 TIMES, I LITERALLY HAD TO PULL OVER AND GET OUT TO SEE WAT THAT WAS, I THOUGHT SOMETHING CAME THRU THE BACK OF MY WINDOW, IT KNOCKED ME DIZZY FOR A FEW MINUTES, I HAD TO SIT AND WAIT, I THOUGHT I WAS GOING TO GO OUT, I HAD TO CLOSE MY EYES AND DEBILITATE, THE MOST SCARIEST THING EVER, MY NECK AND BACK HURT.*DT*JB

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