NHTSA Complaint #11302228 — 2019 JEEP CHEROKEE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11302228 |
| Vehicle | 2019 JEEP CHEROKEE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 32,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
PREVIOUSLY, I REPORTED ISSUES WITH OIL CONSUMPTION, WHICH EVENTUALLY REQUIRED AN ENGINE REPLACEMENT. I NOW HAVE AN ISSUE WITH STEERING WHEEL, FEELS LIKE IT IS TRYING TO CORRECT ITSELF WHEN DRIVING REGULAR STREETS AND HIGHWAY WITH NO ISSUES OF ALIGNMENT, TIRES, ETC. APPT WITH NAPLETON'S ARLINGTON HEIGHTS ON 1/23/2020 DID NOT MENTION ANYTHING THAT WAS DONE TO LOOK FOR ISSUE, OTHER THAN RECALL SOFTWARE UPDATE OF 18VA9182, WHICH THEY SAID WOULD SOLVE THE PROBLEM. HOWEVER, THE PROBLEM PERSISTS. IN ADDITION, I JUST RECEIVED A SAFETY RECALL NOTICE FROM FCA, STATING THAT WHEN I HAD TAKEN MY VEHICLE IN FOR RECALL #18V739, THAT MY VEHICLE WAS NOT PROPERLY INSPECTED AND THE RECALL WAS CLOSED. I TOLD THE DEALERSHIP THIS WAS DONE COMPLETED AND THEY SAID THEY WOULD DO THE UPDATE, HOWEVER, THEY HAD NOT COMPLETED THE CORRECT ONE, AND THE PROBLEM WITH STEERING STILL PERSISTS. I AM WORRIED THIS ISSUE IS A SAFETY CONCERN, AND WOULD LIKE TO BE CONTACTED TO HAVE THIS PROBLEM ADDRESSED.
Related Complaints for the 2019 JEEP CHEROKEE
Other STEERING Complaints
#11717559
While driving the car, the shifting mechanisms are not working correctly. Stalling, hard shift etc. Causing jolts, a...
#11704248
My vehicle is under an open safety recall 01C involving the PTU system, and there has been no remedy available for ne...
#11690961
Driving from Pittsburgh to Philadelphia, then To DC, then VA, power steering service show up and caused my jeep hard...
#11687589
Steering powering went out. Dealerships said power steering was blown.
#11687102
Vehicle is hard to turn since it is locked in to all wheel drive . I had Northtown Jeep ( dealership) look at it and ...
Recent Complaints for the 2019 JEEP CHEROKEE
#11719313
ENGINE
My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...
#11719473
POWER TRAIN
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "Se...
#11719313
UNKNOWN OR OTHER
My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...
#11719313
VEHICLE SPEED CONTROL
My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...
#11719121
ELECTRICAL SYSTEM
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly do...