NHTSA Complaint #11301876 — 2019 JEEP CHEROKEE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11301876
Vehicle	2019 JEEP CHEROKEE
Component	STEERING
Date of Incident	January 25, 2020
Date Filed	January 25, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

EVER SINCE I PURCHASE THE VEHICLE IT WILL PULL TO THE LEFT OR RIGHT. WHEN TRYING TO CORRECT THE POSITION OF THE STEERING WHEEL I FEEL RESISTANCE UNTIL IT GIVES AND JERKS IN THE OPPOSITE DIRECTION. FEELS LIKE SOMETHING IS GETTING STUCK AND THEN COMES LOOSE. THIS ONLY HAPPENS WHEN THE VEHICLE IS IN MOTION AND IS VERY NOTICEABLE WHEN GOING AROUND 35-55MPH. WHEN AT A HIGHER RATE OF SPEED IT IS AS THOUGH THE MOMENTUM OF THE VEHICLE IS HELPING IT STAY STRAIGHT BUT IT WILL STILL DO IT.

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