NHTSA Complaint #11301125 — 2015 BUICK ENCLAVE SERVICE BRAKES

Complaint Details

ODI Number	11301125
Vehicle	2015 BUICK ENCLAVE
Component	SERVICE BRAKES
Date of Incident	January 1, 2019
Date Filed	January 22, 2020
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT THE ENGINE SHUT OFF AND THE VEHICLE WOULD NOT MOVE FORWARD. THE ENGINE RPMS REVVED UP WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE VEHICLE RESTARTED AFTER AN HOUR WITH NO FURTHER ISSUES. THE FAILURE RECURRED SIX TIMES. THE DEALER (JERRY'S AUTOMOTIVE INC, 501 E 25TH ST, BALTIMORE, MD 21218 AND ANDERSON BUICK GMC 10125 YORK RD, COCKEYSVILLE, MD 21030 (443) 578-4924, WERE CONTACT BY PHONE AND STATED THE ISSUE WAS CAUSE BY THE BRAKE BOOSTER AND MASTER CYLINDER MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 48,000.

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