NHTSA Complaint #11675413 — 2015 BUICK ENCLAVE
TIRES issue reported to NHTSA
Complaint Details
| ODI Number | 11675413 |
| Vehicle | 2015 BUICK ENCLAVE |
| Component | TIRES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
I went to Firestone in 2023 about my tire recalled and they claimed there was no recalled. I went again on July 5th, 2025 to changed all my tires but three of them were the tire mentioned. I provided documentation but the agent refused any recalled. Today July 22 , the manager Jason C told me tire recalled only last 6 months and he looked at the recall but per him is not applicable because I used the tire. I was expecting free replacement of 3 tires but they refused or willing to made an adjustment. I'm looking to see if the comment from the manager were correct or not. The firestone location is on address: 777 Middletown Blvd, Langhorne, PA 19047-1823 phone 215-792-6901. If the firestone agent in 2023 told me there is no recall even with documentation and once again in July 2025 I was told the same thing .I will use the tires but during all this time I experience holes, changed valves and replacement one but it costed me money. Please advised [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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