NHTSA Complaint #11301066 — 2017 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11301066
Vehicle	2017 JEEP CHEROKEE
Component	ENGINE
Date of Incident	June 1, 2019
Date Filed	January 22, 2020
Mileage	13,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

VEHICLE CAN STOP ABRUPTLY DUE TO LOW OIL AS THIS ENGINE IMPROPERLY BLOWS OIL OUT THE EXHAUST AT A VERY HIGH RATE. OUR VEHICLE BLOWS OUT 1 QUART OF OIL EVERY 1,000 MILES. THE DEALER HAS BEEN MONITERING THIS PROBLEM SINCE OCTOBER 2019 WHEN I FOUND THE OIL LEVEL WAS DOWN 2 QUARTS. THE DEALER WILL NOT CORRECT THE PROBLEM OR ELEVATE THE PROBLEM TO THE MANUFACTURER. WE ARE LEFT WITH A LEMON. WE PURCHASED THIS VEHICLE NEW FROM THE DEALER IT HAD 11 MILES AT PURCHASE.THIS VEHICLE REQUIRES A VALVE REPAIR OR A NEW ENGINE.

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