NHTSA Complaint #11300883 — 2016 CHEVROLET IMPALA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11300883
Vehicle	2016 CHEVROLET IMPALA
Component	ELECTRICAL SYSTEM
Date of Incident	January 19, 2020
Date Filed	January 21, 2020
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

CONCERNING THE 2016 CHEVROLET IMPALA TRUNK, THERE WERE SEVERAL OCCASIONS OF THE TRUNK BEING FOUND OPENED ON IT'S OWN WHEN NOT IN USE. RECENTLY, THE TRUNK WILL NOT CLOSE OR WILL NOT OPEN. I'VE PURCHASED FUSES TO NO AVAIL AS THEY CONTINUE TO BLOW. CONTACTED CHEVROLET CUSTOMER CARE, THEY LIED AND SAID NO COMPLAINTS HAD BEEN RECEIVED ON ANY MODELS SINCE 2000. THERE ARE AT LEAST 2 OTHER COMPLAINTS ABOUT THE TRUNK ON THE NTHSA SITE. CHEVROLET (ROB) INFORMED ME MY COMPLAINT IS NOW IN THEIR RECORDS. CONCERNING THE ELECTRICAL SYSTEM, DOORS COULD BE HEARD CLICKING WHEN NOT IN USE. MY BATTERY HAS DRAINED SEVERAL TIMES DUE TO EROSION. I PURCHASED NEW CABLE WHICH WORKED FINE FOR SOME MONTHS BUT THEN HAD TO PURCHASE NEW BATTERY. THESE ARE OBVIOUS ISSUES GM SHOULD ADDRESS.

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