NHTSA Complaint #11529940 — 2016 CHEVROLET IMPALA STRUCTURE:BODY

Complaint Details

ODI Number	11529940
Vehicle	2016 CHEVROLET IMPALA
Component	STRUCTURE:BODY
Date of Incident	June 26, 2023
Date Filed	July 1, 2023
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

When my car is exposed to water (rain, a car wash) the trunk completely floods and does not drain. It has flooded so much now that my amplifier does not work. I took my vehicle to Chevy to have the known recall on this vehicle repaired but Chevy claims that they will not do anything for me. I am afraid that the car can potentially catch fire and burn my home down as I park this car in my driveway. With this being a known recall for this vehicle, can I please have this fixed immediately!!!! I have already replaced my tools that have been damaged, please just have this fixed or id likely take further steps after this. I have been going back and forth with GMC and Chevy for over 7 days now! Just recently, my car was producing sparks from the trunk area, THIS IS NOT GOOD!!!

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