NHTSA Complaint #11299449 — 2011 CADILLAC SRX
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11299449 |
| Vehicle | 2011 CADILLAC SRX |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 80,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
LOW BEAM HEADLIGHTS DIMMED. HIGH BEAM HEADLIGHTS FAILED COMPLETELY. MOISTURE BUILD UP IN HEADLIGHT HOUSINGS APPARENTLY IMPACTED ELECTRONIC HEADLIGHT CONTROLLERS. AUTO DEALERSHIP ESTIMATES APPROXIMATELY $2000.00 TO REPAIR.. REPLACEMENT OF BOTH HEADLIGHT BULBS PRODUCED NO DIFFERENCE IN LIGHT OUTPUT. BULBS THAT WERE REPLACED APPEAR TO BE FULLY FUNCTIONAL. MECHANIC AT FIRESTONE AUTO CARE FACILITY STATES THAT 'HEADLIGHT HOUSING UNIT APPEARS TO HAVE DEFECTIVE SEALS ALLOWING MOISTURE IN AND REMAINING INSIDE THE HOUSING DAMAGING CONTROLLERS'.
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