NHTSA Complaint #11299085 — 2011 FORD FUSION

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR THE DRIVER SIDE AIR BAG AND TAKEN THE VEHICLE FOR THE REPAIR AT THEODORE ROBINS FORD DEALER, (2060 HARBOR BLVD, COSTA MESA, CA 92627, (949) 642-0010). THE CONTACT STATED AFTER THE REPAIR WAS COMPLETED, THE TECHNICIAN INFORMED HER THAT THE TRACTION WARNING LIGHT WAS ILLUMINATED, THE AIR BAG MODULE NEEDED TO BE REPLACED AND THAT THE AIR BAG MODULE MAY NOT DEPLOY IN THE EVENT OF AN ACCIDENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANIC FOR SECOND OPINION AND WAS INFORMED THAT THE DEALER HAD TO TAKE RESPONSIBILITY. THE CONTACT ALSO MENTIONED THAT THE SEAT BELT ON THE DRIVER SIDE FAILED TO RETRACT AND WAS LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.