NHTSA Complaint #11299016 — 2017 JEEP CHEROKEE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11299016 |
| Vehicle | 2017 JEEP CHEROKEE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 49,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
DRIVING TO DROP MY KIDS OFF AT SCHOOL A "SERVICE SHIFTER" MESSAGE CAME UP AND MY PNDR+- WERE ALL RED. I WAS CLOSE BY A DEALERSHIP SO I TOOK IT SLOW AND PULLED IT RIGHT INTO THE SERVICE AREA. I LEFT THE CAR RUNNING SO THEY COULD SEE WHAT IT WAS DOING. AFTER ABOUT 1 HOUR OF LOOKING AT IT THEY TOLD ME THAT IT WAS CONSIDER AN ELECTRICAL PROBLEM AND NO LONGER COVERED UNDER MY WARRANTY THAT ENDED AT 36,000 MILES AND I'M AT 49,000. AND THAT MY EXTENDED WARRANTY WOULDN'T COVER IT EITHER, SO IT WOULD BE UP TO ME TO COVER THE COST AT $135.00 ONE PART, $30.00 FOR ANOTHER PART AND FOR 1.5 HOURS LABOR. WITH ALL THESE COMPLAINTS OVER THE SAME THING YOU'D THINK THIS WOULD BE A RECALL BY NOW, WHOS TO SAY ONCE I PAY TO HAVE IT FIXED THAT IT WONT DO THIS AGAIN
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