NHTSA Complaint #11298403 — 2018 RAM 3500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11298403
Vehicle	2018 RAM 3500
Component	SUSPENSION
Date of Incident	November 12, 2019
Date Filed	January 10, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

WE TOOK YOU VEHICLE TO THE DEALER PURSUANT TO RECALL NOTICE V06 TO HAVE THE DRAG LINK REPLACED. A TEMPORARY FIX WAS PERFORMED DUE TO THE PART NOT BEING AVAILABLE TO COMPLETE THE RECALL REQUIREMENTS. THE TEMPORARY FIX HAS CAUSED THE VEHICLE TO WEAR OUT THE RIGHT FRONT TIRE EVERY 2000 MILES DUE TO THE CAMBER BEING SEVERELY OUT OF ADJUSTMENT. THE DEALER REFERRED US TO CHRYSLER CARE AND CHRYSLER CARE REFERRED US TO YOUR OFFICE. WE NEED CHRYSLER TO COMPLETE THE SAFETY RECALL REPAIR TO OUR VEHICLE.

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