NHTSA Complaint #11297803 — 2019 JEEP CHEROKEE

WHEN DRIVING AT EXPRESSWAY / HIGHWAY SPEEDS OF 60 PLUS FOR A NON STOP 30-50 MILES, THERE IS ALMOST LIKE A "DEAD SPOT" IN THE STEERING. WHEN I MOVE THE STEERING WHEEL ABOUT 1/4" TO THE LEFT OR THE RIGHT IT FEELS LIKE IT IS CATCHING ON SOMETHING WHEN MAKING SMALL WHEEL ADJUSTMENTS WITHIN YOUR OWN LANE, IT ALMOST FEELS AS IF YOUR TIRES BREAK LOOSE, BUT ON DRY PAVEMENT. WHEN THE STEERING THEN CATCHES. IT ALSO FEELS LIKE THERE IS GUST OF WIND ON BOTH SIDES OF THE VEHICLE. IT THEN JERKS BACK AND FORTH. THERE IS ALSO A BURNING SMELL FOR A SHORT PERIOD OF TIME. THIS STARTED AT 5500 MILES. I HAVE A 2019 JEEP OVERLAND. IT COULD EASILY BECOME DANGEROUS. HAD IT AT ZEIGLER JEEP IN SCHAUMBURG IL ON 11/9/2019 AND THEY RECODED MODULE AND COUND NOT RECREAT THE PROBLE. IT HAS BEEN HAPPENING MORE AND MORE FREQUENTLY SINCE THEN. WENT BACK ON 12/26/19 AND TOOK THE TECH FOR A 1.5 HOUR TEST DRIVE AND EVERYTHING HAPPENED AS STATED ABOVE. THE TECH FINALLY RE-CREATED THE PROBLEM. MY NEW 2019 JEEP OVERLAND HAS BEEN IN THE SHOP SINCE THEN. THEY ARE SENDING ENGINEERS IN FROM JEEP. ALL I WANT IS A SAFE CAR. PS; THIS IS MY FIRST JEEP PRODUCT.