NHTSA Complaint #11297301 — 2017 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11297301
Vehicle	2017 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	January 5, 2020
Date Filed	January 6, 2020
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

SEVERAL TIMES NOW (7-9), MESSAGE 'SERVICE SHIFTER' APPEARS. AT SAME TIME ALL RED DOTS ALONG SIDE THE SHIFTER ILLUMINATE (RED). WHILE TO MESSAGE IS VISIBLE THE CRUISE CONTROL IS DISABLED. TURNING CAR OFF AND RESTARTING IN MOST CASES ELIMINATED THE MESSAGE, RED DOTS NOT ILLUMINATE AND CRUISE CONTROL REGAINED FUNCTIONALITY. HAVE NOT NOTICED ANY OTHER ELECTRICAL PROBLEMS WITH THE VEHICLE WHILE THE MESSAGE WAS IN VIEW. THESE EVENTS ALWAYS HAPPENED AFTER THE VEHICLE HAS BEEN IN MOTION, HAS NOT HAD UPON INITIAL STARTUP.

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