NHTSA Complaint #11296968 — 2014 BUICK ENCLAVE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11296968
Vehicle	2014 BUICK ENCLAVE
Component	ELECTRICAL SYSTEM
Date of Incident	December 19, 2019
Date Filed	January 3, 2020
Mileage	57,629 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STARTED TO LOSE POWER. IN ADDITION, AN UNKNOWN WARNING INDICATOR ILLUMINATED WITH A MESSAGE STATING THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE CONTACT DROVE HOME AND HAD THE VEHICLE TOWED TO JOHNSON CADILLAC (LOCATED AT 1122 WALTON WAY, AUGUSTA, GA 30901, 706-955-7066). THE DEALER DIAGNOSED THAT THE SWITCH CIRCUIT REGARDING THE IGNITION HAD FAILED AND THE UNDER HOOD FUSE WAS LOCKED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 57,629.

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