NHTSA Complaint #11630209 — 2014 BUICK ENCLAVE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11630209
Vehicle	2014 BUICK ENCLAVE
Component	AIR BAGS
Date of Incident	December 11, 2024
Date Filed	December 11, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The Service Air Bags indicator has been on for 3 years and I have tried to get this taken care of with Buick, East Side Madison as I have indicated on another complaint form December 06 2024 NHTSA ID Number: 11629225. Now, today my daughter tried to open the door and the car's electrical system went haywire and would not let her out. I had to manually get a key to unlock the door. The electrical system is now not functioning correctly. A relative just had the same thing happen, couldn't get out of her car, the car started on fire and she couldn't get out and was burned alive. I would like the manufacture to repurchase this car as soon as possible. It is not safe and I am afraid someone is going to get killed in this car if it is not taken off the road. Please let me know if we can get this done without lawyers involved. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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