NHTSA Complaint #11569319 — 2014 BUICK ENCLAVE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11569319
Vehicle 2014 BUICK ENCLAVE
Component AIR BAGS
Date of Incident
Date Filed
Mileage 110,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2014 Buick Enclave. The contact stated that the ignition switch was previously replaced. Additionally, the message "Check Stability System" was displayed. The vehicle was taken to the dealer, where the fuse box and engine struts were replaced; however, the failure persisted. The vehicle was not repaired. The contact also received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 110,000. VIN tool confirms parts not available.

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