NHTSA Complaint #11292513 — 2018 SUBARU OUTBACK

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11292513
Vehicle	2018 SUBARU OUTBACK
Component	STRUCTURE:BODY
Date of Incident	October 1, 2018
Date Filed	January 2, 2020
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I JUST DRIVEN HOME FROM WORK ON THE FREEWAY FOR 20 MINUTES. GOT HOME AND PARKED MY CAR ON THE STREET IN FRONT OF MY HOME. I WENT INTO MY HOME AND CAME OUT ABOUT 30 MINUTES LATER TO DO SOME YARD WORK. A CRACK IN MY WINDSHIELD CAUGHT MY EYE. I LOOKED AT IT AND IT WENT FROM ONE SIDE TO THE OTHER IT WAS NOT THERE WHEN I PARKED MY CAR 30 MINUTES EARLIER AND NOTHING HIT THE WINDSHIELD ON THE FREEWAY. THIS HAPPENED 9 MOS AFTER I BOUGHT MY CAR. IT WAS STILL UNDER WARRANTY BUT THEY MADE ME PAY $1118.33 OUT OF MY POCKET AND THEN TOLD ME TO GET REIMBURSED BY MY INSURANCE.

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