NHTSA Complaint #11327574 — 2018 SUBARU OUTBACK
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11327574 |
| Vehicle | 2018 SUBARU OUTBACK |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 10,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
1. DEFECT IN WINDSHIELDS OR FRAMING AREA. I'VE HAD 4 WINDSHIELD CRACK IN THE BOTTOM RIGHT AND HAVE REPLACED 3 SO FAR SINCE I BOUGHT IT. ADDING MY NAME AND CAR TO THE COMPLAINTS SAYING THE WINDSHIELDS IN THEIR SUBARU VEHICLES ARE DEFECTIVE AND ARE SPONTANEOUSLY CRACKING, AND BREAKING, SOMETIMES 'WITHIN WEEKS OR A FEW MONTHS OF PURCHASE.' I USUALLY NOTICE UPON RETURNING TO MY CAR IN THE MORNING TO LEAVE FOR WORK OR RETURNING FROM BEING AWAY FROM IT ALL DAY. MY CAR INSURANCE HAS COVERED ALL BUT $100 OF THE BILLS OVER THE SPAN OF 2 YEARS, LUCKILY. BUT MY TIME IS VALUABLE. 2. RADIO/MULTIMEDIA SCREEN SOMETIMES DOESN'T COME ON WHEN I START THE CAR AND WON'T WORK UNTIL I TURN THE CAR OFF AND BACK ON LATER. 3. CHINCY MATERIAL, SEEMS TO DENT VEEEERY EASILY, DOES NOT LIVE UP TO HIGH STANDARDS AND DURABILITY THEY RAVE ABOUT. I'M NOT SURE WHAT ALL HAS DINGED MY CAR BUT IT IS WAY MORE FREQUENT THAN ANY OTHER CAR I'VE OWNED. I USUALLY NOTICE WALKING UP TO IT FROM BEING PARKED. COULD BE FROM DRIVING DOWN ROAD THOUGH. 4. BATTERY LIFE IS SHORT. CAR WAS NOT RUN FOR 5 DAYS AND BATTERY WAS DEAD. CLAIMS TO BE AN OUTDOORSY CAR SO WHY WOULD IT BE SET UP TO KILL THE BATTERY SO QUICKLY? MY DEALERSHIP UPDATED THE SOFTWARE AND GAVE ME A BIGGER BATTERY TO HELP "FIX" THAT ISSUE. *TR
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