NHTSA Complaint #11292425 — 2018 FORD ESCAPE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11292425 |
| Vehicle | 2018 FORD ESCAPE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 5,900 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AE |
Consumer Description
I BOUGHT 2018 FORD ESCAPE WITH 6K MILES ON IT. AFTER ONE WEEK "STEERING ASSIST FAULT SERVICE REQUIRED" MESSAGE APPEARS AND GOES ON DISPLAY PANEL DURING START AND AFTER PUTTING IN DRIVE MODE. THE STEERING GET LOCKED. VEHICLE WAS IN MOTION. BELOW DESCRIPTION FORM FORSCAN DIAGNOSTIC PROGRAM: CODE: C102D - HIGH FRICTION INSIDE POWER STEERING STATUS: - DTC PRESENT AT TIME OF REQUEST - MALFUNCTION INDICATOR LAMP IS ON FOR THIS DTC MODULE: POWER STEERING CONTROL MODULE FREEZE FRAME : -GLOBTIM: 32582214 SEC - GLOBAL REAL TIME -TOTDIST: 5950.0 KM - TOTAL DISTANCE -MOD_SUP_V: 12.25 VOLT - MODULE SUPPLY VOLTAGE -OUTTMP: 2 C - EXTERNAL TEMPERATURE FROM SENSOR -PWR_MODE_KEY: RUNNING - POWER MODE KEY STATE -PWR_MODE_QF: POWER MODE OK - POWER MODE QUALITY FACTOR -SSHFT_TQ_S2: -1.9 NM - STEERING SHAFT TORQUE SENSOR #2 -MOD_SUP_V: 12.40 VOLT - MODULE SUPPLY VOLTAGE -PSCM_INT_TEMP: 17 C - PSCM INTERNAL TEMPERATURE -VSS: 30.0 MIL/H - VEHICLE SPEED THIS PROBLEM APPLIES TO MANY OTHER CARS BELOW LINKS TO PAGES DESCRIBING THE PROBLEM: HTTPS://WWW.FORDESCAPE.ORG/THREADS/STEERING-ASSIST-FAULT.17578/PAGE-2#POST-979554 NOTICE: CAR IS ALLREADY EXPORTED TO EUROPE PROBLEM IS NOT SOLVED BY FORD THAT IS WHY I FILLED THIS FORM.
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