NHTSA Complaint #11291900 — 2016 RAM 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11291900
Vehicle 2016 RAM 3500
Component STEERING
Date of Incident
Date Filed
Mileage 59,650 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

WHEN DRIVING DOWN ROAD CONSTANTLY MAKE ADJUSTMENTS TO RIGHT AND OR STEERING WHEEL BEING HELD TO OR AROUND 1 OR 2 O'CLOCK POSITION JUST TO GO STRAIGHT. WHEN STEERING TO LEFT STEERING WHEEL IS TIGHTER THEN WHEN STEERING TO RIGHT. STEERING BOX NEEDS REPLACED AND OR REBUILT. TRUCK ONLY HAS ALITTLE OVER 60000 MILES ON IT. CONSTANTLY CHASING STEERING WHEN DRIVING DOWN ROAD. CITY STREETS AND LEFT LANE OF HIGHWAYS ITS EXTREMELY NOTICABLE. HAD TRUCK ALIGNED AND ALIGNMENT SHOP SAYS ALIGNMENT IS DEAD ON. AFTER READING MULTIPLE AND MULTIPLE FORUMS AND OTHER INFORMATION ONLINE, THIS IS A EXTREMELY COMMON PROBLEM WITH THESE TRUCKS YET NO RECALL TO FIX. RED HEAD IS A COMPANY THAT REBUILDS/UPGRADES THESE STEERING BOXES, BUT THE COST WITH SHIPPING IS AROUND $800. CHRYSLER SEEMS TO DENY THERE IS A PROBLEM WITH THE STOCK STEERING BOXES ON THE RAM 2500/3500 TRUCKS, THERE ARE THOUSANDS AND THOUSANDS OF PEOPLE THAT ARE HAVING THE SAME ISSUE YET NO RECALL TO FIX THE PROBLEM.

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