NHTSA Complaint #11520555 — 2016 RAM 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11520555
Vehicle 2016 RAM 3500
Component STEERING
Date of Incident
Date Filed
Mileage 149,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2016 Ram 3500. The contact stated that the vehicle was inspected and informed of NHTSA Campaign Numbers: 19V021000 (Steering) and 18E096000 (Steering). The contact stated that while driving at highway speeds, the vehicle was drifting to the left and the right. The contact had to drive at speeds lower than 15 MPH to prevent the drifting from occurring. The contact took the vehicle to the dealer and was informed that the recall repairs were previously completed and was a one-time free repair. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 149,000.

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