NHTSA Complaint #11699554 — 2016 RAM 3500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11699554
Vehicle	2016 RAM 3500
Component	AIR BAGS
Date of Incident	November 14, 2025
Date Filed	November 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

Took vehicle to dealership for repair of heater. Once the repair was complete the dealership called to say the heater was fixed but the airbag light is now on. Once doing more testing they called back to say my steering wheel airbag harness either shorted or was crushed during the heater repair The part is no longer available and no remedy was available. I just have to take my car back compromised I refused the vehicle back and requested management get involved.

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#10969495 — March 30, 2017 — I WAS TRAVELING W/B ON I-78 APPROXIMATELY 45 MPH(IN A SNOW STORM),AND I WAS TRYING TO PASS A TRACTOR -TRAILER.WHEN I ...

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