NHTSA Complaint #11291715 — 2017 CADILLAC XT5 UNKNOWN OR OTHER

Complaint Details

ODI Number	11291715
Vehicle	2017 CADILLAC XT5
Component	UNKNOWN OR OTHER
Date of Incident	March 12, 2019
Date Filed	December 28, 2019
Mileage	16,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE CAR HAS STARTING ISSUES WHEN WE WERE BUYING THE CAR AT 16500 MILES FULL WARRANTY THE CAR HAD ISSUES STARTING BEFORE WE DID BUY IT WE WERE TOLD THE CAR WAS FIXED WE WERE DRIVING THE CAR FROM FLORIDA TO MICHIGAN ON OUR FIRST STOP THE CAR WOULD NOT START WE STARTED TO LOOK THRU THE MANUAL AND FOUND WRITTEN IN HANDWRITING A LIST OF STEPS TO FOLLOW ON GETTING THE CAR TO START WE DID THIS AND THE CAR DID START OF COURSE THIS WAS NOT THE END OF THE PROBLEM WE HAVE HAD THE CAR TO CADILLAC DEALERSHIP WITH NUMEROUS TRIES TO FIX THE PROBLEM THE DEALERSHIP HAS BEEN IN CONTACT WITH CADILLAC BUT WITH NO CURE FOR THIS PROBLEM HOW LONG DO I HAVE TO WAIT FOR LEMON LAW STATUES THANKS

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