NHTSA Complaint #11291397 — 2016 HYUNDAI TUCSON

MY 2016 HYUNDAI TUCSON STUMBLES A LOT UPON ACCELERATION FROM A STAND STILL. SOMETIMES WHILE MAKING A TURN. A FEW TIMES IT PUT MY DAUGHTER IN DANGEROUS SITUATIONS. HESITATING WHILE ACCELERATION THOUGH AN INTERSECTION. IT IS VERY FRIGHTENING. I TOOK THE VEHICLE TO THE DEALER TWICE. ONCE IN JULY 2019 THEN AGAIN IN OCTOBER 2019. THE FIRST TIME THEY TOLD ME THEY HAD NO IDEA WHAT COULD BE CAUSING THE VEHICLE TO HESITATE AND STUMBLE UPON ACCELERATION. THEY TOLD ME THEY HAD RESET THE COMPUTER ON THE CAR IN HOPES THAT IT WILL FIX THE ISSUE. THEN THE SECOND TIME THEY TOLD ME IT MAY BE MY AIR FILTER AND OR MY FUEL INJECTORS NEED CLEANING. I DECLINED BOTH BECAUSE THE DEALER WHO I BOUGHT THE CAR FROM JUST HAD THEM CLEANED AND AIR FILTER WAS ALMOST BRAND NEW. AFTER TRYING TO CONVINCE ME THAT SOMETHING ELSE COULD BE CAUSING THE CAR TO HESITATE HE FINALLY CONFESSED THAT IT WAS A TRANSMISSION ISSUE AND THAT ONE OTHER HYUNDAI CAR HAD THE SAME ISSUE AND THEY HAD NO SOLUTION FOR THE FIX. THEY ALSO SAID THAT THEY WERE WAITING ON HYUNDAI TO COME UP WITH A FIX. IN THE MEAN TIME MY DAUGHTER, WHO I BOUGHT THE CAR FOR, CONTINUES TO DRIVE THE CAR UNTIL HYUNDAI RECALLS THE CAR AND HAVE THIS PROBLEM TAKEN CARE OF.