NHTSA Complaint #11290956 — 2016 TESLA MODEL S

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11290956
Vehicle 2016 TESLA MODEL S
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 42,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

FRONT WINDSHIELD HAS GHOSTING AFFECT WHEN VIEWING LIGHTS AT NIGHT. THIS IS MOST VISIBLE WITH LED LIGHTS SUCH AS NEW CAR TAIL LIGHTS AND NEWER TRAFFIC LIGHTS. LIGHTS APPEARS TO HAVE MULTIPLE VERSION OF THE SAME IMAGE WITH AN ADDITIONAL SET BEING ABOVE THE ACTUAL LIGHT AND ANOTHER SET BELOW. THESE ADDITIONAL LIGHTS MAKE IT VERY DISTRACTING AND DIFFICULT TO SEE WHEN THERE ARE MULTIPLE SOURCES OF LIGHTS SUCH AS HEAVY TRAFFIC. CAR WAS TESTED BY A TESLA SERVICE CENTER AND THEY SAID THE MULTIPLE IMAGES WERE WITHIN SPECS AND A REPLACEMENT WINDSHIELD WAS NOT NECESSARY. THE PROBLEM HAPPENS EVERY TIME THE CAR IS DRIVEN AT NIGHT WHEN OTHER CARS HAVE THEIR HEADLIGHTS AND TAIL LIGHTS TURNED ON. THE PROBLEM ONLY HAPPENS WHEN VIEWING THROUGH THE FRONT WINDSHIELD.

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