NHTSA Complaint #11290956 — 2016 TESLA MODEL S
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11290956 |
| Vehicle | 2016 TESLA MODEL S |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 42,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
FRONT WINDSHIELD HAS GHOSTING AFFECT WHEN VIEWING LIGHTS AT NIGHT. THIS IS MOST VISIBLE WITH LED LIGHTS SUCH AS NEW CAR TAIL LIGHTS AND NEWER TRAFFIC LIGHTS. LIGHTS APPEARS TO HAVE MULTIPLE VERSION OF THE SAME IMAGE WITH AN ADDITIONAL SET BEING ABOVE THE ACTUAL LIGHT AND ANOTHER SET BELOW. THESE ADDITIONAL LIGHTS MAKE IT VERY DISTRACTING AND DIFFICULT TO SEE WHEN THERE ARE MULTIPLE SOURCES OF LIGHTS SUCH AS HEAVY TRAFFIC. CAR WAS TESTED BY A TESLA SERVICE CENTER AND THEY SAID THE MULTIPLE IMAGES WERE WITHIN SPECS AND A REPLACEMENT WINDSHIELD WAS NOT NECESSARY. THE PROBLEM HAPPENS EVERY TIME THE CAR IS DRIVEN AT NIGHT WHEN OTHER CARS HAVE THEIR HEADLIGHTS AND TAIL LIGHTS TURNED ON. THE PROBLEM ONLY HAPPENS WHEN VIEWING THROUGH THE FRONT WINDSHIELD.
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