NHTSA Complaint #11548231 — 2016 TESLA MODEL S

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11548231
Vehicle	2016 TESLA MODEL S
Component	VISIBILITY/WIPER
Date of Incident	October 4, 2023
Date Filed	October 4, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The screen frequently locks up, during which time the defrost controls and backup camera are inoperable. Tesla Seaside initially agreed to perform the EMMC recall, but now with my car in the shop and me stranded an hour from home, they will not agree to perform the recall unless I agree to pay $2200 for a new screen as well, as the adhesive holding the screen is failing.

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