NHTSA Complaint #11288841 — 2009 CHRYSLER ASPEN

I HAD TROUBLE WITH A HUMMING NOISE AND POPPING UNDER MY VEHICLE FOR A FEW MONTHS. THE HUMMING GOT SO LOUD THAT WE COULD NOT HEAR EACH OTHER TALK TO ONE ANOTHER AT ALL. IT POPPED PULLING OUT, GOING AROUND A CURVE, GOING BACKWARDS, OR SLOWING DOWN. THE HUMMING STOPPED ALL OF A SUDDEN AFTER IT GOT VERY LOUD. MY ASPEN THEN FELL TOWARD THE RIGHT SIDE AND SMOKE STARTED SHOOTING OUT FROM THE PASSENGER BACK TIRE WHEN DRIVING IT. I THEN TOOK IT TO THE MECHANIC. HE SAID IT WAS VERY BAD. THE REAR AXLE AND REAR AXLE BEARING ARE DESTROYED AND IT WILL NEED A NEW REAR END. THIS VEHICLE HAD NO8 REAR PINION NUT RECALL COMPLETED ON 1/13/2014. IF THE RECALL REALLY SOLVES THE 2009 ASPEN PROBLEM OF THE REAR END AXLE AND AXLE BEARINGS FROM BEING DESTROYED THEN WHY AM I NOW HAVING TO GET A NEW REAR END IN DECEMBER OF 2019. I SEE COMPLAINTS ALL OVER THE INTERNET ABOUT THIS PROBLEM WITH THE VEHICLE AFTER THE RECALL WAS COMPLETED SO NOW PEOPLE ARE PAYING FOR REPAIRS OUT OF POCKET. A $2500+ REPAIR FOR A VEHICLE IS AN AWFUL PRODUCT FLAW THAT CHRYSLER IS NOT BEING RESPONSIBLE FOR. I HAVE HAD CARS FOR 20 YEARS THAT I NEVER HAD TO POCKET MONEY LIKE THAT FOR ALL THEIR REPAIRS TOGETHER.