NHTSA Complaint #10915905 — 2009 CHRYSLER ASPEN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10915905
Vehicle	2009 CHRYSLER ASPEN
Component	POWER TRAIN
Date of Incident	October 13, 2016
Date Filed	October 13, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

CHRYSLER CASE #: 29959728 VEHICLE DESCRIPTION: CHRYSLER ASPEN LIMITED 4X2 SPORT UTILITY 4-DOOR I ATTEMPTED TO REACH OUT TO MY CASE MANAGER HALEY AND MY LINK HAS BEEN DISABLED AND HER VOICEMAIL HAS YESTERDAY'S DATE. I HAVE NOT RECEIVED A CALL TODAY FROM ANYONE AT CHRYSLER CORP REGARDING MY CASE. I DID SPEAK TODAY WITH MOPAR VEHICLE PROTECTION AND THEY STATED WHEN CHRYSLER PLACED THE MAX CARE COVERAGE ON MY ASPEN, THEY WERE SUPPOSE TO PLACE THE POWERTRAIN WRAP WITH THE MAX CARE COVERAGE. PER MY VEHICLE INFO AND THE SALES REP, CHRYSLER LIFETIME POWERTRAIN WARRANTY WAS INCLUDED WITH MY VEHICLE PURCHASE. I HAVE SPOKEN WITH JAKE AND MEKA ALSO WITH REGARDS TO THIS CASE AND WAS ADVISED BY MEKA, MY CASE MANAGER SHOULD BE CONTACTING ME BACK. SEEKING ASSISTANCE SINCE HALEY X40612 IS NOT IN THE OFFICE.

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