NHTSA Complaint #11508680 — 2009 CHRYSLER ASPEN

The contact owned a 2009 Chrysler Aspen. The contact stated that while driving at an unknown rate of speed, she was run off the road by a vehicle by another vehicle. The contact crashed into an unknown object and hit her face on the steering wheel since the airbags did not deploy. The contact temporarily lost consciousness; once she regained consciousness, blood was coming from her mouth. The contact immediately checked on her two young children who were both treated by an ambulance. The contact stated that her son was treated for facial injuries. A police report was filed. The contact had yet to seek medical attention for her injuries. The vehicle was initially towed to an independent tow yard but was later towed back to her home. The dealer nor the manufacturer had yet to be notified of the failure. The contact stated that the vehicle was a total loss. The failure mileage was unknown.