NHTSA Complaint #11287893 — 2013 DODGE GRAND CARAVAN

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT START WITHOUT WARNING. AFTER MULTIPLE INCORRECT DIAGNOSTICS, THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A FAULTY TOTALLY INTEGRATED POWER MODULE AND ESTIMATED THE REPAIR TO COST $1,500. THE CONTACT SPOKE WITH HONDA OF THE AVENUES (11333 PHILIPS HWY, JACKSONVILLE, FL 32256, (904) 370-1300) AND WAS REFERRED TO JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782). THE CONTACT WAS INFORMED THAT SHE WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 130,000.