NHTSA Complaint #11499153 — 2013 DODGE GRAND CARAVAN

The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at slow speeds, the vehicle was violently shaking. The check engine warning light was illuminated. The contact was able to drive to her destination. The contact also stated while driving 70 MPH with the cruise control activated, the vehicle started to stall while depressing the accelerator pedal. There was no warning light illuminated. The contact coasted the vehicle to the shoulder of the highway and then had the vehicle towed to a dealer. The vehicle was diagnosed with transmission failure. The transmission was repaired by an independent mechanic. The contact wrote a letter to the manufacturer but had not received a response. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.