NHTSA Complaint #11588466 — 2013 DODGE GRAND CARAVAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11588466
Vehicle	2013 DODGE GRAND CARAVAN
Component	POWER TRAIN
Date of Incident	May 1, 2021
Date Filed	May 13, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

driving over 50 miles an hour on an expressway and vehicle randomly dies. after pulling off road, need to wait 20 minutes and vehicle will start as normal. Major safety concern as some areas do not have shoulders to get car off of road. filed a complaint, in October of 2023, took to authorized Dodge dealer as advised, paid over $800 out of pocket and car still looses all power at high speeds. dodge dealer performed full diagnostics, no codes stored or present in vehicle. Had new key made, software updates, etc, but still dies at high speeds. has occurred over 12 times in past 3 years.

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