NHTSA Complaint #11287185 — 2014 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11287185
Vehicle 2014 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 150,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

WASTEGATE SOLENOID NEEDS REPLACED, WE HAVE REPLACED SO MANY PARTS ON THIS VEHICLE AND HAD TO HAVE THE TRANSMISSION REPLACED AS WELL. WE SHOULD NOT HAVE THIS MANY PROBLEMS WITH A VEHICLE THAT'S ONLY 5 YEARS OLD. WE ALSO HAD TO REPLACE THE TRANSMISSION SHIFTER CABLE AFTER IT LEFT OUR VEHICLE COMPLETELY DISABLED IN A TOWN AN HOUR AWAY FROM OUR HOME. WE'VE ALSO REPLACED THE COOLANT BYPASS SOLENOID. THESE ARE ALL KNOWN ISSUES AND SHOULD HAVE BEEN COVERED BY A RECALL BUT OUR VEHICLE, EVEN THOUGH IT MATCHES THE RECALL SPECS EXACTLY, OUR VIN # WAS NOT LISTED ON THE SHOPS OASIS SHEET SO WE'VE PAID FOR ALL OF THIS OUT OF OUR OWN POCKET. FORD NEEDS TO DO THE RIGHT THING AND REIMBURSE EVERYONE THAT HAS HAD TO DEAL WITH THESE ISSUES AND PAY OUT OF THEIR OWN POCKET FOR A KNOWN ISSUE THAT HAVE BEEN RECALLED ON SEVERAL OF THEIR VEHICLES ALREADY. THE RECALLS OBVIOUSLY NEED TO BE EXPANDED TO REFLECT THE TRUE NUMBERS.

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