NHTSA Complaint #11282165 — 2017 GMC TERRAIN POWER TRAIN

Complaint Details

ODI Number	11282165
Vehicle	2017 GMC TERRAIN
Component	POWER TRAIN
Date of Incident	November 25, 2019
Date Filed	November 25, 2019
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

AT AROUND 20 MILES PER HOUR, WHILE ACCELERATING, ALL TORQUE IS LOST AND THE VEHICLE ENGINE REVS HIGH. IT TAKES A FEW SECONDS, THEN THE TRANSMISSION FINALLY SHIFTS INTO THE NEXT GEAR. THIS CAUSES A BIG JOLT. IT IS DANGEROUS, ALL POWER IS LOST, THEN SUDDENLY TOO MUCH POWER IS APPLIED. THIS HAS HAPPENED SINCE I PURCHASED THE VEHICLE. I HAVE TAKEN IT TO THE DEALERSHIP. THEY WON'T DO ANYTHING ABOUT IT. THE VEHICLE NOW HAS 40,502 MILES.

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